Appointment Cancellation Policy Please arrive at least ten minutes before your scheduled appointment time in order to ensure a full a massage session. We request that you give us 24 hours notice if you need to cancel your appointment. If this is possible due to emergency, please contact our office Tel no. 832-412-2279 as soon as you know that you can not make your appointment. A missed appointment without 24 hours notice will result in your being charged for your appointment fee. Same day cancellations or no show will be charged full amount of the scheduled service price regardless of any reasons. If you book within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment. Late Arrival Policy As a courtesy to our other guests and staff, your appointment will be automatically cancelled 15 minutes after scheduled start time and charged according to cancellation policy. We regret that late arrival will not receive extension of scheduled appointment.
| Refund Policy We do not offer refunds on prepayments or deposits made to reserve any type of massage services. Payment Policy Any services beyond 60 minutes will require a credit card to guarantee an appointment. In addition on services of 60 minutes or more, a minimum gratuity of 20% will be added based on the average market fair value for massage service. Gratuity If you are happy and satisfied with the massage, you may show your appreciation by leaving a gratuity for your therapist. Suggested Gratuities: 60 minutes Massage $10.00 - 15.00 90 minutes Combo Massage $20.00 - 25.00 120 minutes Combo Massage $25.00 - 40.00 |
